Complaints and feedback

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Procedure

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

Friends and Family Feedback

After each appointment you attend, you will receive a text message from the surgery to answer a couple of questions. We appreciate patients completing this so that we can understand how well our services care for our patients.

May 2024 results - 97% Good, 3% Poor

June 2024 results - 98% Good, 2% Poor

July 2024 results - 96% Good, 2% Poor, 2% neither good nor poor

August 2024 results - 94% Good, 4% Poor, 2% neither good nor poor

September 2024 results - 92% Good, 4% Poor, 4% neither good nor poor

October 2024 results - 98% Good, 0% Poor, 2% neither good nor poor

November 2024 results - 96% Good, 4% Poor, 0% neither good nor poor

Click on the link below for NHS Englands full reports

https://www.england.nhs.uk/fft/friends-and-family-test-data/

 

NHS Friends and Family

View results here

Error:
Error:
Error:
This form is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.